We're thrilled you've decided to partner with Spreadsheet Sherpa to support your Microsoft Excel needs on an ongoing basis. We take your trust in us very seriously, and will execute this work with the utmost professionalism, diligence, and confidentiality.
Here's a quick walkthrough of how a subscription works with Spreadsheet Sherpa:
By this point, you've likely already spoken with one of our team members about receiving ongoing support from our team and perhaps even received a quote of how many hours we estimate you'll need each month. If this is still up in the air, please feel free to reach out to us at 877.851.0132 or firstname.lastname@example.org
Select a plan based on the hours per month and submit your credit card information. Your card will be billed today and on this day of every month that the subscription is in effect. You may cancel your subscription at any time and your satisfaction for any given month's fee is 100% money-back guaranteed!
Time to roll up our sleeves and deliver the excellent results you deserve!
Whenever you need Excel help from now on, email your assigned Sherpa directly and specify:
- The Excel problem / project you are trying to solve
- Any files you might be able to share
- An available date/time you can speak by phone or have a screen share
- The deadline before which you need the solution
Your Sherpa will reply within two business hours, usually a lot sooner!
Should you have any questions about this process, please feel free to reach out directly to the team member assigned to your subscription. Once again, thank you for placing your trust in Spreadsheet Sherpa!